To implement a Public relations programme in hosting media and trade familiarisation visits.
The management of Brand awareness. 360° of Wonder/ There’s more to Norfolk Island.
To maintain the website and all social media channels.
To maintain and utilise a database of past visitors for online marketing purposes.
Responsible for the operation of the Visitors Information Centre (VIC).
The VIC is a seven-day trading business that aims to provide a best-practice visitor service by warmly welcoming all visitors and providing informative, impartial advice and answers to any queries.
The VIC operates the Book Easy reservation system for on-island bookings and off-shore bookings via the website.
Staff deal with enquiries received by walk-ins, email, phone, social media or the official website Norfolk Island Tourism.